EMD-API - Operational Status: Difference between revisions

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This page holds a list of any current issues concerning the operational status of the EMD-API.<br>
This page holds a list of any current issues concerning the operational status of the EMD-API.<br>
If you discover an issue with the EMD-API service, please contact the EMD hotline at [mailto:support@emd.dk support@emd.dk].
If you discover an issue with the EMD-API service, please contact the EMD hotline at [mailto:support@emd.dk support@emd.dk].
From 2024 and going forward, a service window is introduced each Sunday between 6:00 and 6:15 CET to install security patches, and other necessary service updates.


== Operational Status ==
== Operational Status ==

Latest revision as of 07:21, 27 June 2024

Introduction

This page holds a list of any current issues concerning the operational status of the EMD-API.
If you discover an issue with the EMD-API service, please contact the EMD hotline at support@emd.dk.

From 2024 and going forward, a service window is introduced each Sunday between 6:00 and 6:15 CET to install security patches, and other necessary service updates.

Operational Status

2024-06-24@10:00-14:20: The EMD-API was temporarily down due to a full data scratch disk. This affected users accessing data directly from EMD-API and indirectly via windPRO (GASP and RASP datasets).
2023-11-27@10:30-12:50: The online data services provided by windPRO, energyPRO, and EMD-API experienced a temporary disruption due to a network outage at our service provider, Netic. Although the services have been reinstated, they may still exhibit some instability.
2023-10-31@14:00: MERRA2 data has been missing from the EMD-API due to a disk-array breakdown, the data are now restored.
2022-10-28@15.15-19:00: Very long processing times a very large number of simultaneous requests.
2022-07-26@00:00-07:30: Unscheduled downtime due to server configuration issue.
2022-06-26@01:15-09:15: Unscheduled downtime due to server configuration issue.
2022-06-11@09:00-15:00: Unscheduled downtime due to storage-server problems.
2022-05-18@15:45-16:15: Half an hour of downtime due to unscheduled maintenence.
2021-12-13@09:30-12:00: Unscheduled maintenence due to security upgrade of the emd-api web server.
2021-05-20@09:25-09:50: We were experiencing a server-problem for our api.emd.dk. The service was running again in 30-45 minutes (09:50)
2020-12-06@00:00: No problems reported.